Guests may check in from 2:00 PM and are expected to vacate their rooms before 12:00 noon. Early check-in and late check-out are subject to room availability, and additional charges may apply.
Guest information
Questions,answered.
Explore common questions about reservations, services and amenities to make your stay at MK Colombo as smooth as possible.
Frequently asked
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Still need help? The reservations team is available by phone, email and WhatsApp.
Contact reservationsComplimentary luggage storage is available. Please note that the hotel cannot assume responsibility for valuable items such as jewellery or electronic devices.
Yes. All rooms include a comfortable chair and a conveniently sized table, providing space for laptops and files.
Yes. A spacious parking area is available and can accommodate vehicles of different sizes.
Pets are not permitted at the hotel. We apologise for any inconvenience.
An additional bed is not available for double-occupancy rooms. A separate triple-occupancy room category may be suitable, and an additional fee applies to the third occupant.
All guest rooms are non-smoking. Designated smoking areas are available on the lobby terrace, the restaurant walkway and the rooftop.
Yes. Reception operates 24/7, allowing guests to check in at any time, including late at night.
Yes. Airport shuttle service is available. Please contact the reservations team at reservations@mkcolombo.com for details and charges.
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